Frequently Asked Questions

Please read our FAQ before sending us a message.

Free shipping on all orders.

At this time we accept Paypal as payment methods. because it is more secure and worldwide mostly use. and if you don't have an account with Paypal then you can also make a payment using your card on Paypal checkout page.so it is not necessary that you have a Paypal account you can also pay without Paypal account with your card.

Our shipping usually takes 2-4 weeks, but it may take longer at times due to weather and unforeseen circumstances.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

                                                                       

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Vorkasse) are sent out on the day we receive the payment.

                                                                                                     

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